I solved an issue with two Kindle 4 eReaders. Both wouldn’t boot up/turn on and later I discovered one of them had an e-ink screen not working properly.
Warning: Don’t hold me responsible for your own actions and costs. You do anything to your Kindle at your own risk!
Please note: You might not be as fortunate as I was and what I did to fix two Kindles might not work for you. If you find this blog post helpful, please leave a comment at the bottom. If your Kindle e-ink display is partially broken, you might want to read my other blog post here. I am not blogging about a touch model, but the Kindle 4. What I did might work for some other Kindle models.
I purchased a job lot of Kindle 4s on eBay. The listing said they wouldn’t charge and basically said the screens appeared to be damaged. So I decided to buy them to see if I could fix them for free!
Problem 1 – Kindle 4 eReader won’t boot up/turn on
I placed the Kindles on charge for approximately twenty minutes and saw the orange charging light. I probably should’ve left them charging for a lot longer, but I was impatient and tried to see if I could get them to do anything.
For two of the Kindles, I could see the charging light, but I couldn’t see any life. I think one of the Kindle eReaders might’ve shown the battery image, but I’m unsure now. Even when I pressed the power button, I couldn’t get the Kindles to appear as removable drives when connected to a PC via a cable.
So I decided to perform a hard reset for those two Kindles that wouldn’t start.
How to hard reset a Kindle 4
- Make sure the Kindle isn’t connected to a power source.
- Hold the power button for thirty seconds.
- Immediately start charging the Kindle.
Immediately one of the Kindles started and appears to be working without issue, which leads me onto the second Kindle…
Problem 2 – Kindle 4 eReader with horizontal lines and frozen screen
So I had a Kindle with horizontal lines across the screen. Due to the way the lines were shown, it seemed like it could be a different issue to a screen that has permanent damage.
So I performed the hard reset two more times and on the second time after a few seconds, I pressed the bottom left page turn button on the side and the screen came to life! I could now see the progress bar of the Kindle starting up with a hint of the faint horizontal lines, which disappeared when I saw the books list.
However the screen again failed, so I decided to gently ‘massage’ the Kindle with my thumbs, applying a bit of pressure, starting at the bottom and working my way up. The screen then came back to life again and hasn’t stopped working since!
I think sometimes due to the age of the Kindle 4 model, some people might confuse a Kindle needing a hard reset with needing a new battery. I feel fortunate to have got the two eReaders working again.